Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We provide you with a 1–hour reply guarantee with all of our web hosting plans packages, which means that every single assistance request you send will undoubtedly be answered to in only one hour max. Our support team members are trained to efficiently overcome any case and to give you on time guidance on any difficulty that you possibly have.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is offered by a team of capable specialists that are prepared to answer your query as fast as possible. You’ll be able to contact the tech support team by opening a help and support ticket from your Online Control Panel or by submitting us an email. On working days, you may also contact us on the telephone or use the online chatting solution.

  • Intuitive help center
  • An Intuitive Help Section

  • Mega Site Builder’s Control Panel provides a comprehensive practical knowledge base which is integrated into all sections. In each area, you’ll find a Help press button that will load for you a group of step–by–step courses on how to use a selected option or complete a specific action. Furthermore, we have crafted course movies so that you could get a better idea of the Control Panel’s interface.