1 hour ticket response
We are devoted to providing a fast and accurate reply to every technical support ticket posted by a customer. Our practiced help desk support team members will review your request and will think of the most effective option. We offer a 1–hour response time guarantee for all trouble tickets. In reality, our average tech support ticket response time has proved to be twenty minutes.
An Outstanding Customer Care Service
We’ve got a team of web hosting support techs who are ready to answer all your queries anytime you are in need of assistance. Almost all our help desk staff representatives have many years of experience in the web hosting plans sector, which implies that you can constantly count on quick and exhaustive answers to your queries.
An Intuitive Help Section
Incorporated into the Online Control Panel is an easy–to–navigate Help Center, which offers you various information sources. You can browse through a frequently updated knowledgebase featuring web hosting account administration articles and site administration articles, check out our how–to video tutorials or take a gaze at our F.A.Q. archive.