When your website hosting provider provides live chat support, you are able to talk to an agent in real-time and learn useful information or get a problem resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you will need just a computer with world wide web access, so you will not pay any rates if you're in another state or country. Furthermore, it'll be a lot easier to copy and paste details for example domain names, usernames or error messages i.e. details that are sometimes hard to share with the other party on the phone. The real-time chat is also a much quicker solution to contact the web hosting supplier's support team compared to using a ticketing system. What's more, in the event that some trouble needs some more time to be taken care of, you'll be able to do something different while you wait for guidance on the live chat, so you won't waste time - something that is not possible when you're on the phone.

Live Chat Support in Web Hosting

We provide a live chat support service for all web hosting plans that we offer and we can support you with almost everything in real time. If you do not have an account with our company yet, we are able to give you more details about the plans so as to help you to choose the most appropriate package. If you are a current customer, we are able to help you with any billing or general matter plus with numerous common technical matters, such as an e-mail address setup in a desktop email client. When you can't call us for some reason or you are in some country where we don't have a local telephone number, the live chat is the best way to contact us. Certainly, some matters need longer time to examine and test, therefore you will have to open a ticket to our technicians, but nonetheless, we're able to save you time and assist you with lots of troubles on the chat.